This Refund Policy describes how payments, cancellations, and refund requests are handled for BKTasks subscriptions, processed through PayPal. By subscribing, you also agree to the terms described here, in addition to our End User License Agreement.

1. Free trial period

New plans include a 7-day free trial. No charge is made during the trial. If you cancel at any point before the trial ends, you will not be charged anything. If you don't cancel, the first charge is processed automatically once the trial ends, based on the plan you selected.

2. Cancellations and access to the Service

You may cancel your subscription at any time from your account settings or directly through PayPal. When you cancel, your access to the Service remains active through the end of the period you've already paid for (monthly or annual, as applicable). No refunds are issued for the remaining days of a billing period already in progress. Once that period ends, access is suspended, but your data is retained, and you can reactivate your account by subscribing again with the same email address.

3. Cases eligible for a refund

Outside of the above, we review refund requests on a case-by-case basis. We generally approve refunds when:

• You were charged in error, or charged twice for the same period (a duplicate charge).
• A technical issue on our end substantially prevented you from accessing the Service during the billed period, and you reported it to us within a reasonable time.
• A charge was made after you had already cancelled your subscription correctly.

Refunds are not granted for simple dissatisfaction, non-use of the Service, or for accounts suspended or terminated due to a breach of our End User License Agreement (for example, uploading prohibited content).

4. How to request a refund

To request a refund, please contact us before opening a dispute with PayPal, so we can resolve it directly:

• Email: ventas@sendreg.com
• WhatsApp: +18092994697
• Or via a support ticket from your account once you're logged in.

Approved refunds are processed through PayPal and may take several business days to appear, depending on PayPal's own processing times.

5. PayPal disputes and chargebacks

We ask that you contact us first before opening a dispute or claim directly with PayPal. Most billing issues are resolved faster when handled directly. This does not limit your right to open a dispute with PayPal if you prefer to do so.

6. Changes to this policy

We may update this Refund Policy from time to time. Changes will be posted on this page along with an updated date.